Frequently asked questions

Yes. We are currently accepting appointments for adults seeking autism and ADHD testing, as well as students requiring psychological testing to obtain 504 accommodations in college. Please contact our office for additional details, including fees.

No problem. That’s what the free consultation is for—we’ll help clarify the best fit for you.

From consultation to final report, most evaluations are completed within 3–4 weeks.

SHIFT Behavioral Health offers individual psychotherapy on a limited basis. While we are currently focused on evaluations, screenings, and psychoeducational services, therapy may be available to individuals whose needs align with our approach and current capacity. When offered, therapy is delivered by a licensed clinician using an integrative, trauma-informed, and culturally responsive framework tailored to each client’s goals.

Yes. We offer face-to-face, telehealth, and hybrid options.

We require at least 24 hours’ notice for appointment cancellations or rescheduling. Missed appointments or late cancellations without prior notice may be billed at the full service fee. We appreciate your understanding and commitment to keeping scheduled sessions.

We now accept Aetna, Blue Cross Blue Shield (BCBS), Cigna, and Optum. Otherwise, we are happy to provide you with a “superbill” of services, which you can submit to your insurance agency for reimbursement. You can contact your insurance company and ask about your "out-of-network coverage for mental or behavioral health.” We do not guarantee reimbursement; however, most people are reimbursed within one to two weeks of filing. We do accept payments from health savings accounts. We do not currently offer a sliding fee scale.

Yes. Many clients successfully use their Flexible Spending or Health Savings accounts.

Interpreter support is available—just let us know what you need.

Get in touch!